Pet Store Note

Shipping & Returns


Guidelines & Policies

Hours: 8:00am - 6:30pm Pacific Standard Time, Monday through Friday. Phone 425-941-5319.

Minimum Order: $250.00. Orders going through the Post Office Overseas need to be at least $300.00

Terms For New Customers: Credit card

Terms: We accept Visa, MasterCard, and Discover.

Shipping: Orders that are more than 50% toy parts do not qualify for Free Shipping. Shipping methods used are FedEx, UPS, USPS, based on lowest shipping rates available. All orders are shipped GROUND. All Overseas orders (including Canada) are sent through FedEx and pay 100% of the shipping costs. Within Mainland USA - Free shipping with orders of $1,000.00 or more. Washington - FREE shipping on orders of $450 or more. Oregon, Idaho, California - FREE shipping on orders of $650 or more.



Missing Or Damaged Products: Contact us within 3 days of receipt of your order and we will make the appropriate arrangements. 

WE DO NOT ACCEPT RETURNS.



Specialties: If you are too busy, or confused on what to order, just give us a budget and the size of the birds you wish to buy for. We'll put a great order together for you, Mate!

 We aim to please and cheery service is what you'll get!

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