Pet Store Note

Conditions of Use

Accounts: You will only be granted an account if you are a Pet Store, or a Web Related Pet Store and have a business licence. If you do not meet this criteria, please do not apply for an account or fill in a contact enquiry. We will no longer respond to these requests.

Minimum Order: $150.00. Orders going through the Post Office Overseas need to be at least $350.00

Terms For New Customers: Credit card

Terms: We accept Visa, MasterCard, Discover and JCB.

Missing Or Damaged Products: Contact us within 3 days of receipt of your order and we will make the appropriate arrangements. Keep the box, packing materials and damaged goods to UPS pickup OR CLAIM CANNOT BE INITIATED.

Returns: WE DO NOT ACCEPT RETURNS. Please understand that we pride ourselves on offering the best quality, disease-free products to you and your customers. We cannot and do not resell any item that is returned to us for this reason. Again, we do not accept returns. Thank you for your understanding.
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